Browse through our list of Frequently Asked Questions below and you may find the solution to your problem has already been found for you!


  • How do I turn my computer on?

  • My computer is running slower than it was when we bought it. What could I do to speed it up?

  • How do I clean a virus?

  • What does HTML stand for?

  • What does Dos stand for?

  • What does http stand for?

  • What does ftp stand for?
  • answers are below

    Q: How do I turn my computer on?
    A: Find the on button and push it.


    Q: My computer is running slower than it was when we bought it. What could I do to speed it up?
    A: Your computer was running faster before because you had more free space in the hard drive. You can fix this by deleting files you no long need, or by installing more RAM in your computer. Virus and Spyware problems can also slow down your system. Call us today about a maintenance tune-up or virus cleaning.


    Q: How do I clean a virus??
    A: Your computer is infected. Once the virus gets past your anti-virus protection it can be very difficult to remove. At this point you could bring it to Salem Computer Center. We have a special procedure to remove the virus problems. Sometimes you can use the restore function built in to your computer to go to a point in time before you were infected. Call us to discuss the details of your particular situation.


    Q: What does HTML stand for?
    A: Hyper Text Mark-up Language.


    Q: What does DOS stand for and used for?
    A: DOS stands for Disk Operating System. DOS is an old program, which was replaced by windows. DOS use to be the program that you did everything in. DOS isn't something to be scared of you should know the basics about it. If you have to ever call Tech support they will most likely take you in to DOS. Some basic DOS commands are:

    deltree - this command is used to delete a file. You would use this like so: Say you want to delete a file called trash.txt, all you would have to do is go to the DOS prompt (looks like C:\> or c:\windows>) and enter: deltree trash.txt Then press enter.

    cd - cd stands for change directory. To go from c:\> to c:\windows> all you have to do is enter in cd\windows and press enter.

    c: - This is used to change drives. Say you want to go to you're A drive, all you have to do is enter in a: at the DOS prompt.

    copy - Used for copying files. Type the name of the file you want copyed and then where to. Like this: copy trash.txt c:\windows

    dir - used to display what is in that directory. The dir command also can list things in alphabetical order, a page at a time or across the screen instead of down it. To do this add a slash (/) and then, o for alphabetical order, p to list it one page at a time, or w to list the page width ways (That's where the w comes from, it means across the page).


    Q: What does http stand for?
    A: Hyper Text Transfer Protocol


    Q: What does ftp stand for?
    A: File Transfer Protocol

    Email:support@salemcomputer.com